Questions and answers
Licence, deposit, insurance, fuel, tolls and cancellations: answers to what riders ask before renting a scooter from Vamo Scooters.
- How do I confirm a booking?
- Book online, or call (305) 735-9717. We check availability, agree a time, and you send your driver licence through a secure link.
- What do I need to rent?
- A driver licence — a normal car licence is enough. If you are not from the United States, bring your passport too. Minimum age 18.
- Do you accept international licences?
- Yes, with your passport or another identity document.
- Do you deliver?
- Yes, up to 20 miles, by appointment. Free within 5 miles, $25.00 beyond that.
- Something has gone wrong. What now?
- Call (305) 735-9717. If it cannot be ridden we bring you another one and your rental carries across unchanged.
- Who pays for servicing?
- Tell us when you reach 800 miles. The oil and filter change is $10.00.
- Can I extend?
- Yes. Pay on the day it is due and the rental continues at the longer rate.
- What if I am late back?
- 60 minutes of grace. After that a late return fee is charged by the branch you collected from — $20.00 a day at Scooters Rental Florida. Each branch publishes its own on its page under Where to find us.
- What if I return it early?
- Give us 24 hours notice. Unused time comes back as a transferable credit, or half of it in cash.
- In what condition?
- The condition it was given to you in, clean and fuelled. Otherwise Scooters Rental Florida charges a cleaning fee — $25.00 there.
- What is included?
- The 49cc scooter and the key. Helmets, phone mounts and locks are extras.
- Are they insured?
- No. The renter is responsible for all damage, to the scooter and to third parties. Check whether your own insurance covers a rented scooter.
- Are they registered and plated?
- Every one of them.
- What should I check at pick-up?
- We photograph six angles with you and record the odometer. Photograph it yourself too — it costs nothing and settles everything.
- Is there a deposit?
- Yes - it starts at $120.00 and depends on the plan and the scooter you choose. It is taken when you collect, shown in full at checkout before you pay, and returned after you bring the scooter back.
- Is a helmet included?
- No. A helmet is $5.00 per helmet per booking, and the agreement requires you to wear one.
- Which payment methods do you take?
- Card, Cash App, Zelle or cash at the counter. Prices are plus 7% sales tax.
- What if I get a ticket or a toll?
- It is taken from your security deposit, or charged to the card on file if it arrives after you have gone.
- What if I lose the keys?
- The replacement is $150.00.
- Is there a mileage limit?
- A hard maximum of 800 miles a week, on any plan.
- Can I ride on the highway?
- No. A 49cc is not permitted on highways in Florida.
- Can I carry a passenger?
- Up to 2 people. Only the person who booked may ride it.
- Where do I park?
- A scooter counts as a vehicle. Use the city parking app and pay as you would for a car.
- Can I use it for delivery work?
- Yes. Vamo Gig is built for exactly that.